dpc88 Privacy Policy

1. Introduction and Scope

dpc88 (referred to hereinafter as "the Platform", "we", or "us") is a trusted online gaming platform in Bangladesh. This privacy policy explains what personal information we collect about you when you visit our website dpc88.cam and use our services, how that information is used, with whom it is shared, and how it is kept secure.

By registering on our platform or using our services, you agree to the terms of this privacy policy. You must be at least 21 years of age. This policy should be read together with our Terms and Conditions.

2. What Information We Collect

dpc88 collects certain information to ensure your access to services, maintain security, and promote responsible gaming. We do not collect any personal information beyond what is described below.

2.1 Information You Provide Directly

During registration and account management, you provide the following information:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket or bank account number)

2.2 Automatically Collected Information

The following information is collected automatically when you use our website or app:

• IP address and device information
• Browser type and operating system
• Page visit logs and session duration
• Cookie and similar tracking technology data
• Location information (up to country level)

2.3 Transaction Information

For deposits and withdrawals, we collect:

• Transaction amount and time
• Payment method details
• Transaction reference number
• Gaming activity history

3. Purpose of Using Your Information

dpc88 uses your information only for specific and legitimate purposes. We use your information for the following:

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits and withdrawals
• Managing gaming activities
• Providing bonuses and rewards
• Managing VIP membership

3.2 Security and Compliance

• Detecting and preventing fraud
• Verifying age (minimum 21 years)
• Complying with anti-money laundering regulations
• Ensuring account security
• Preventing multiple account creation

3.3 Customer Support

• Providing 24/7 live chat support
• Resolving complaints and issues
• Sending account-related notifications

3.4 Responsible Gaming

• Monitoring gaming behaviour
• Identifying problematic gaming patterns
• Providing self-exclusion and limit-setting features

4. Information Sharing and Disclosure

dpc88 never sells your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, technology infrastructure, and customer support. These partners receive information only for their specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to provide relevant information to Bangladeshi law enforcement agencies or in response to court orders. In such cases, we provide only the information that is legally required.

4.3 Fraud Prevention

Where fraud or illegal activity is suspected, we may share necessary information with industry-recognised fraud prevention services.

5. Data Security Measures

dpc88 has adopted modern technical and organisational measures to ensure the security of your information:

5.1 Technical Security

• SSL/TLS encryption — all data transmissions are secured
• Passwords stored using strong hashing algorithms
• Two-Factor Authentication
• Regular security testing and audits
• Firewall and intrusion detection systems

5.2 Organisational Security

• Data protection training for staff
• Need-based access controls for information
• Data breach response plan
• Use of secure data centres

While we make every effort, no online platform can guarantee 100% security. Keep your account password confidential and contact us immediately if you notice any suspicious activity.

6. Cookie Policy

dpc88 uses cookies and similar technologies on the website. Cookies are small text files stored on your device that help us improve the quality of our services.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Performance cookies: Help analyse and improve site performance.
• Preference cookies: Used for language settings and personalised experience.

You can disable cookies from your browser settings, though this may limit some features of the site.

7. Data Retention Period

dpc88 does not retain your personal information longer than necessary. The retention policy for different types of information is as follows:

• Active account data: For the entire duration the account remains active.
• Closed account data: Up to 5 years as required by legal and regulatory obligations.
• Transaction records: Up to 7 years in accordance with financial regulations.
• Support conversations: Up to 2 years from the date of resolution.
• Marketing consent records: Up to 3 years from withdrawal of consent.

Once the defined period has passed, we securely delete or irreversibly anonymise your information.

8. Your Rights

You have the following rights over your personal information. Contact us to exercise these rights.

8.1 Right to Access

You have the right to know what information we hold about you. Following a written request, we will provide you with the complete information within 30 working days.

8.2 Right to Correction

If there is any error in your information, you may request a correction. We will complete the correction as soon as possible.

8.3 Right to Deletion

In certain circumstances, you may request the deletion of your information. However, some information may need to be retained due to legal or regulatory requirements.

8.4 Right to Object to Processing

You may object to your information being used for marketing purposes. We will respect your preference immediately.

8.5 Right to Data Portability

You may request your information in a commonly readable format.

9. Protection of Minors

dpc88 strictly does not provide services to persons under the age of 21. We do not knowingly collect or process information from any minor. Age verification during registration is mandatory.

If we become aware that a minor has registered on our platform, we will immediately close that account and securely delete all associated information.

10. International Data Transfers

Our servers may be located in various regions. Even if your information is transferred outside Bangladesh, we ensure it remains protected in accordance with the standards described in this privacy policy.

We work only with partners who comply with international data protection standards and are bound by appropriate contractual safeguards.

11. Third-Party Links

If our website contains links to third-party websites, those websites have their own privacy policies that are outside our control. We are not responsible for how those sites use information. We recommend that you read the privacy policy of any external site before visiting it.

12. Policy Changes

dpc88 may update this privacy policy from time to time. The date of any change will be noted in the "Last Updated" section at the top of this page. For significant changes, we will notify registered members by email.

Continued use of the platform after changes have been published will be considered acceptance of the updated policy. If you do not agree with the revised policy, please contact us or request that your account be closed.

13. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will review your request as soon as possible.